Late Sears Payment! Oh No!
by Brad Johnston on Apr.10, 2010, under misc
So, I paid my Sears card three days late this month. This is probably the first or second time ever since I got the card. I scheduled the payment last night for a next day payment and have so far, received about four phone calls from them today. During the most recent encounter, the woman on the phone demands to know when I made the payment, for how much, scheduled for when, etc. Well, I explain to her that I don’t have the details but she keeps pressing it.
ME: Perhaps if you checked to see I submitted a payment through your computer system, you’d save everyone a lot of grief.
SEARS: Sir, it takes two days to post.
ME: Your web site told me last night that it would post the next day. Maybe you should upgrade your computer system.
SEARS: Maybe you should upgrade YOUR computer.
Sigh… Stay in school, kids.
